Les Grandes Tables du Monde, James Beard Foundation and The New School invite you to two very special events in New York City on Monday, October 16th.
The New School | http://newschool.edu
Panel 2: A New Era of Hospitality
Today’s diners are becoming more clever with their choices; they can analyze reviews and photos of dishes online, change their reservations via text, share experiences in real-time, and place orders via Ipads, often before they even step foot in a restaurant.
In this same vein, restaurants are employing technological innovations to streamline back of house operations, reservations and customer service, all the while gaining access to more data on their clientele than ever before.
But are there parts of hospitality that technology can never replace? How does the fine dining experience need to evolve as guests become more discerning?
This panel will explore what restaurants are doing to stand out in the midst of endless digital content and technological advancements in hospitality, and how data and insights are being used to enhance the diner’s experience to keep them coming back for more.
Moderated by Helen Rosner
Panelists:
- André Terrail
- Danny Meyer
- Raffaele Alajmo
Location:
Theresa Lang Community and Student Center
Arnhold Hall, The New School
55 West 13th Street, New York City
Monday, October 16, 2017 at 4:00 pm to 5:00 pm
parsons action scheme Les Grandes Tables Du Monde presents: A New Era of Hospitality | |
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